CDFOM-Certified Data Cener Facilities Operations Manager

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Managing the facilities of today’s hi-end and hi-availability data centres is an extremely demanding and complex task which is often under estimated. There is often very little appreciation and understanding of the complexities of managing today's mission critical data centres, especially since many of the data centres are operating at, or near, their design limits and downtime is never an option. The way a data centre is managed at the facilities layer makes all the difference. Even a data centre designed to Tier-4 as per the ANSI/TIA-942 standard could still experience many unscheduled down time events due to poor planning, operations, mainte- nance and management processes.
The CDFOM® course is a 3 day course which will enable participants to gain in-depth knowledge in managing data centre operations which include the following key subject matters; capacity planning, latest green initiatives, how to properly commission and de-commission equipment, compliance to safety standards, statutory compliance and international standards, managing people, vendor management, handling incident/crisis management as well how to keep operations really simple, manageable, effective and efficient and much more.

After completion of the course the attendee will be able to:

  • To setup a data centre facilities operations team
  • To manage and motivate your facilities management team
  • To setup SLA’s and manage them including liabilities, KPI’s etc.
  • To manage vendors and measure their performance
  • To manage physical security taking into account requirements of standards such as ANSI/TIA-942 etc.
  • To manage safety & statutory requirements
  • To effectively and efficiently manage data centre operations
  • To manage documents
  • To set-up equipment life cycle including testing
  • To define data centre design limits and set-up and manage a proper capacity management plan
  • To commission and de-commission equipment
  • To go about IT cable management
  • To manage the day-to-day data centre operations

Target Audience
The primary audience for this course is an IT, facilities or Data Centre Operations professional working in and around the data centre and having oversight accountability or responsibility for achieving and improving high availability and manageability of the data centre operations.

It is advisable for the participants to have some experi- ence in data centre operations although it is not required. Highly recommended is to attend the CDCP® prior to attending CDFOM®.

Delivery Structure

CDFOM® is an instructor-led course that uses a combination of presentation lectures and question and answer sessions, to discuss attendees’ specific needs and issues experi- enced in their own environment. Attendees are able to tap into the trainer’s extensive experience to enable them to solve practical problems in their current envi- ronment, thus adding tremendous value.

Exam and Certification
Certification exams will be arranged at the end of the last day of the course. The exam is a one and a half hour, 60 questions, closed book exam. Results of the exam pass/fail will be communicated to the attendee within four weeks after the examination. Attendees who pass the exam will receive the official “Certified Data Centre Facilities Operation Manager” Certificate.
Certification is valid for a three years period after which the student needs to re-certify. For more information about certification please click here

To register for the course, please click here or send e-mail to
Please click here for the latest course schedule.





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